Reverse Logistics and Returns in the Bay Area
Products don’t only move forward. Returns, repairs, swaps, lease returns and recalls need the same care on the way back. So Redezy reverse logistics picks up, documents condition, then gets items to your warehouse, repair center or processor.
What our reverse logistics service brings back
Most reverse moves start with a list of addresses and a deadline. Then we take it from there.
- Customer returns, as well as exchanges
- Laptop and IT equipment recovery, specifically from remote staff
- Lease returns as well as end-of-life equipment
- Repair and RMA shipments to service centers
- Product recalls, whether from stores or homes
- Pallets and totes, as well as reusable containers
Why use Redezy for reverse logistics
Condition documented
Photos at pickup, so a damage claim doesn’t turn into an argument.
Packing on request
Drivers can also bring boxes and packing for items that need it.
Coordinated pickups
We contact each sender to book a time, whether it’s a store or a remote employee at home.
Chain of custody
Every handoff scanned and time-stamped, so custody is clear until it’s back with you.
How a reverse logistics job runs
- First, send the list of pickup addresses and where items should go.
- Next, we schedule each pickup and confirm with the sender.
- Then the driver collects, photographs and packs if needed.
- Finally, we deliver items to your site with a full pickup report.
Reverse logistics pickups across the Bay Area
For example, remote-staff equipment recovery is common across the South Bay and Peninsula. Retail returns and recalls also run from stores and homes throughout the East Bay and San Francisco.
East Bay and Oakland
Oakland, Berkeley, Emeryville, Alameda, San Leandro, Hayward, Castro Valley, Union City, Fremont, Newark, Richmond, Walnut Creek, Concord, Pleasanton, Dublin, Livermore.
South Bay and San Jose
San Jose, Santa Clara, Sunnyvale, Mountain View, Palo Alto, Cupertino, Campbell, Los Gatos, Saratoga, Milpitas, Morgan Hill, Gilroy.
Peninsula and San Francisco
San Francisco, Daly City, South San Francisco, Brisbane, San Bruno, Millbrae, Burlingame, San Mateo, Foster City, Redwood City, Menlo Park, Half Moon Bay.
Related services
Reverse logistics FAQ
Can you recover laptops from remote employees?
Yes, we schedule with each employee, pack the device, then return it to your IT team.
Do you inspect returned items?
Drivers photograph condition at pickup. In addition, detailed inspection can be done at our warehouse on request.
Can returns be consolidated?
Yes, multiple pickups can be combined, then delivered in one drop.
Start a reverse logistics pickup
Send the addresses and the destination, then we’ll schedule the pickups.